Look After My Bills review: The UK’s best automatic energy-switching site?
Have you ever had problems switching energy supplier? Switching energy companies often means hassle, which is why most of us don’t get around to doing it.
This is where Look After My Bills comes in.
It was chosen as the ‘best deal EVER’ on popular BBC TV show, Dragon’s Den, in 2018 – but is Look After My Bills any good? And is it the best energy-switching service in the UK?
Find out here in this complete Look After My Bills review.
What is Look After My Bills?
In 2018, Look After My Bills won a record-breaking funding deal after appearing on hit BBC TV show, Dragon’s Den.
Look After My Bills is an auto-switching energy bill site which promises to provide customers with the best deal on their gas and electricity bills, year-on-year.
It takes just a couple of minutes to sign up, at which point, Look After My Bills will get to work on finding you the cheapest deal on the market.
2018 was their first full year in trading, in which they managed to save almost 10,000 customers an average of £253 a year.
Is Look After My Bills free? How does LAMB make money?
Yes – LookAfterMyBills.com is a completely free-to-use service. This is because they get paid commission from the energy company that they switch you to (similarly to how price comparison websites earn their money).
Unlike other similar services, however, Look After My Bills get paid a flat rate no matter who they refer you to – this means that there is absolutely no preference and, if you aren’t going to save money and receive great customer service, they’ll leave you where you are until they can find an even better deal.
Who owns Look After My Bills?
Look After My Bills was acquired by price comparison site, GoCompare, in July 2019 to compliment the existing GoCompare energy-switching service, Weflip.
Matthew Crummack, CEO of GoCompare, said the acquisition “enables GoCo Group to continue to address consumer inertia.”
Co-founder of LAMB, Mr De Zoete, insisted that “joining forces with GoCo Group will help [them] bring Look After My Bills even more in the mainstream.”
How does Look After My Bills Work?
So, now for the big question: how can I get cheaper bills with LAMB?
Signing up only takes a couple of minutes, at which point Look After My Bills will scour the market to compare energy prices for you.
Look After My Bills will then transfer you to the cheapest provider, as long as their customer service is of a good standard and they’ve received a good rating from organisations like the Citizens Advice Bureau. Deciding which energy supplier is best is a tedious job, but with Look After My Bills, this task is taken out of your hands.
Unlike switching through energy comparison sites like GoCompare or MoneySupermarket, you will not get to choose a supplier yourself. Instead, Look After My Bills will use their tested algorithm to ensure that you are getting the best deal around.
From this point on, you don’t have to worry about a thing. The process is repeated throughout the year and you could be switched at any time, as long as a deal comes up that will save you more than £50.
You’ll get an email to let you know that you’ve been switched, how much you’ll be paying and who your energy will be provided by.
If you’re not happy with your new supplier, you have 14 days to contact either Look After My Bills or the supplier to cancel your contract.
How long does it take to switch energy supplier?
The process of switching energy suppliers will typically take between 2 and 3 weeks, but some suppliers are slower than others. Don’t fret if you haven’t heard anything in a few weeks - once your deal is locked in, it cannot be changed and your new supplier will contact you soon.
Who is Look After My Bills for?
Most people in the UK are eligible to find their energy supplier through Look After My Bills, but there are a few basic requirements:
- You must have internet access, and be happy to manager your energy bills online
- You must be willing to pay via Direct Debit
- You must be a domestic energy customer (not on a business or commercial tariff)
Look After My Bills is not currently available for business or commercial use.
Will I definitely get the best deal on energy?
Look After My Bills only work with companies who pay them commission, so there may still be better deals on the market if you’re willing to look around.
It’s also worth remembering that Look After My Bills promise to find you the ‘best’ deal on your energy - not the cheapest. To do this, they take into consideration factors such as customer service and how the supplier is rated by professional organisations like the Citizens Advice Bureau.
Having said that, Look After My Bills work with some of the biggest UK energy companies such as British Gas, EDF Energy, SSE, OVO and Bulb, so there is still plenty of competition.
Can I get cashback with Look After My Bills?
Yes, and Bobatoo recommends that you do!
Cashback websites like Quidco will pay a percentage of your initial payment straight back to you when you visit Look After My Bills through their referral system. Just go to the Quidco website, sign up and search for ‘Look After My Bills’ using the search bar.
Quidco are currently offering to pay £16 back into your account when you switch your energy supplier to Look After My Bills.
Can I cancel Look After My Bills?
Yes, at any time, you can opt-out of your agreement with Look After My Bills.
Cancel by emailing their friendly support team at [email protected] with ‘Cancellation’ in the subject line. Include your name, address and post code in the body of the email.
Cancelling your service will not cancel your existing contract with your energy supplier.
Is Look After My Bills any good? - LAMB reviews
Look After My Bills’ Trustpilot reviews make for excellent reading, with more than 91% of the 3,000 reviews offering positive feedback.
A lot of customers said that signing up to Look After My Bills is “the best thing” they’ve ever done, while many others were complimentary of the “great communication and friendly support” on offer.
Look After My Bills: The pros and Cons
- Hassle-free energy switching
- Save money regularly
- Guaranteed a cheaper deal every time you switch
- Guaranteed great customer service from your new supplier
- Get a £20 bonus when you recommend a friend
- Don’t recommend suppliers that won’t pay commission
- Only for domestic use
- Must pay by Direct Debit
How to sign up to Look After My Bills
If your energy renewal quote has got you thinking: “I need to switch my bills”, this service will be right up your street.
If you’d like to get cheaper energy bills with Look After My Bills, you can visit their website here and start saving in minutes.
Just enter your email address and postcode and you’ll be on the right path to getting a great deal on your gas and electricity bills!